Where to start by role - Roomdoo Academy

You don’t need to read every doc. Pick the path closest to your day-to-day and start there.

Prefer learning by video? Check the Quick start guide for new users — a short series that walks through the essentials in order.

You’re reception (day shift)

What’s handled from Roomdoo daily:

Learn the calendar

Manage reservations — planning view, how reservations move and are edited. Planning colours — what each colour means at a glance.

Check-in and check-out

How to check in and how to check out. Covers the common flows and typical blockers.

Create direct reservations

Create reservation — for walk-ins or phone bookings.

Day-to-day modifications

Basic charges

Record payment and payment link to charge the guest or request remote payment.

Focus on invoicing, reconciliation and compliance:

Create and validate invoices

Create invoice, validate it and proforma when the customer wants it before payment.

Modifications and correctives

Modify invoice details, Correctives. The VeriFactu + 48 h rule defines which path applies.

VeriFactu and AEAT

VeriFactu — send statuses, errors and correctives.

Bank and gateway reconciliation

Monthly close / reports

Focus on commercial strategy, configuration and monitoring:

Rates and availability

Channel Manager and OTAs

Wubook, OTA synchronisation (Booking, Expedia, Hotelbeds, etc.), Airbnb.

Team users and permissions

Automatic communications

If the property has just gone live, also: Initial setup of a new property.