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Reading the planning at a glance

Each reservation on the calendar has a colour that combines two things: where the guest is (future, in-house, checked out) and payment status (pending, paid, overpaid). Learning the legend saves you from opening every reservation to know what’s going on.
Roomdoo planning colour legend with every reservation state

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The most common states

These are the ones you’ll see daily:
Future reservation, managed: confirmed and pending arrival. The € symbol means it isn’t paid yet.
OTA reservation to assign: new OTA booking, pending review and room assignment.
Check-in, paid: guest in-house and the reservation is paid.
Check-out, payment pending: guest checked out but the reservation isn’t paid (full or partial).
Closed reservation: guest checked out and paid. Normal final state.

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Other states

These show up less often:
Check-in, payment pending: guest in-house but the reservation isn’t paid yet (full or partial).
Pre-reservation (quote): saved as a quote. Holds availability but isn’t confirmed.
Overpayment: more has been charged than the service amount.
Reservation pending payment: confirmed but not yet paid.
Staff reservation: when property staff are staying.
Check-out, invoice pending: guest checked out and paid, but the invoice is still pending.

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Blocks and other indicators

These aren’t reservations, but marks on the calendar:
  • Maintenance block: striped cell labelled CERRADO (closed). The room isn’t available to sell.
  • Direct-sales block: striped cell labelled VENTA DIRECTA. Held to sell through the direct channel only.
  • Minimum stay: hovering over a date shows the minimum number of nights required for that date.

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How they’re used day to day

  • In the morning review the oranges (OTAs to assign) and the reds (check-ins with payment pending).
  • Before check-out look at the purples (check-out with payment or invoice pending).
  • By end of day, everything should move toward grey (closed) — green if guests are still in-house.
  • Dark teal (overpayment) needs attention: confirm whether it’s a real overpayment or a duplicate. See Overbookings and overpayments.
To scroll faster through the calendar, hold Shift and use the mouse wheel.

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When to contact support

  • A reservation shows a colour that isn’t in this legend.
  • The colour doesn’t refresh after charging, checking in or invoicing — it should update within seconds.
  • The same state shows with different colours on different reservations (data inconsistency).