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Here’s how to check in a guest from Roomdoo:
And here are the full step-by-step details:
  • Open the reservation arriving today, either by reservation number or from the planning.
  • Go to the Reservation → Guests tab.
  • Check that the guest count is correct. To add a guest, click the three dots, increase the number of guests (up to the room’s maximum capacity), and save.
Check-in
  • Click “Start check-in” and then “Begin check-in”.
  • Pick the customer segmentation that fits best.
Customer segmentation
  • Next, enter the guest’s details. You have several options:
A. Check-in wizard: A guided flow that walks you through the fields. B. Scan document: Use the camera to scan the guest’s ID — fields autofill from the document. C. Find returning guest: If the guest has stayed before, type their ID number and Roomdoo loads their existing record. D. Classic form: Fill in every field by hand on a single page. Whichever option you pick (unless the guest is already on file), complete the following fields — you can save them even without finishing the check-in:
  • Document-issuing country.
  • Document type.
  • Document number.
  • Full name.
  • Date of birth.
  • Nationality.
  • Contact details (email, phone, etc.).
  • Full address.
After filling in each guest’s details, click Mark arrival to finish the check-in.
Mark arrival
When every guest has been checked in, the reservation status becomes In-house, marking that all guests are inside.
In-house status
Roomdoo also offers Pre check-in, sending a link to the guest before arrival so they fill in their own details ahead of time. To send it, go to the Reservation tab, click Public folio link, and send it by email. You can also do pre check-in for future reservations by going to the Guests tab → Register pre check-in and following the same steps as a normal check-in. When the guest arrives, since the pre check-in is already done, you just click Mark arrival.
See here how to check out a guest in Roomdoo.