Speed up data capture with the document scanner and let it fill every required field automatically.
Roomdoo’s automatic document scanner is a powerful tool for daily check-in operations, completing all the data required by the authorities for each guest. It works with:
- ID cards
- Passports
- Driving licences
- Step-by-step wizard
- Scan document
- Find returning guest
- Classic form
How to use the Roomdoo document scanner
It’s easier to do than to describe, but here’s the full step-by-step: 1. Once the check-in process has started, in the wizard’s data-entry options, choose “Scan document”. 2. Allow camera access:
- Scan the front of the document, fitting it within the on-screen frame. When it’s lined up, click “Take photo”.
- Confirm the image is legible; if not, “Retry” with a new capture.
- Always scan the back of the document if it has one. For documents without a back, such as passports, skip the step using “Document without back side”.
- Click “Scan data” to start the automatic reading process. It can take a few seconds.
- When the read is done, every captured field is filled in automatically in the form.
- Check that every field read is correct.
- Correct or complete any required field that’s missing.
Scanning with a computer webcam
If you use a computer with a webcam, follow these steps:- Choose “Scan document” in the check-in wizard.
- Allow access to the computer’s camera.
- Hold the document in front of the webcam and frame it properly.
- Click “Take photo” to capture the image.
- Repeat for the back side if needed.
Scanning with a smartphone
If you prefer your phone to scan documents:- Choose “Scan document” in the check-in wizard from your mobile browser.
- Allow access to the phone’s camera.
- Hold the document in front of the camera and frame it properly.
- Tap the capture button to take the photo.
- Repeat for the back side if needed.
Privacy and ID document handling
Worth noting: the Roomdoo document scanner doesn’t store the captured images. They’re used only to extract the data required to map to the fields the authorities ask for. This way, check-in is faster and more secure for everyone.Tips for the most accurate captures
To make sure your scans are as good as they can be, follow these tips:- Good resolution: make sure the camera has enough resolution to capture every detail of the document legibly.
- Frame correctly: place the document within the on-screen safety margins so all the information is captured.
- Good lighting: use proper lighting to avoid shadows and make sure every detail is visible.
- No glare: keep the document free of glare or reflections that could obscure the data.
Common questions and errors
Which devices can I scan from?
Any device with a camera and an internet connection. You can sign into Roomdoo from any internet-connected device that has a camera built in:- Desktop computers with a webcam.
- Laptops with a built-in webcam.
- Tablets with a camera.
- Smartphones with a camera.
What if my computer’s camera isn’t good enough?
If your computer doesn’t have a usable camera, use a phone or tablet for the scan instead. This feature works on PC, Mac, smartphones, and tablets.Remove the privacy cover from the camera
Check whether the camera has a privacy cover you need to slide off manually. These covers — for instance Lenovo’s TrueBlock — usually slide or move to one side to uncover the camera. Examples of privacy covers: