Each person should sign in with their own account. If you share a single user at the front desk, ask us for one per person: that way it’s recorded who makes each change and when. We handle it from User management and permissions.
Change your password
Fill in the three fields
- Current password — the one you use now.
- New password — the one you want from now on.
- Repeat password — type the new one again to confirm.
Requirements
- All three fields are required.
- The new password and its repetition must match.
- The current password must be correct. If it isn’t, Roomdoo tells you it’s invalid and doesn’t apply the change.
If you’ve forgotten your password
If you can’t sign in because you don’t remember it, you don’t need to know it to set a new one:Click 'Forgot your password?' on the login screen
On the sign-in screen, below the form, click Forgot your password?.
Enter your email
Type your account email and click Send reset password request. We’ll send you an email with a link to set a new password.
Email not arriving?
Check your spam folder. If it still doesn’t arrive, contact support and we’ll reset your access.
When to contact support
- You forgot your password and the reset email doesn’t arrive.
- Your account is blocked or disabled.
- You need a new user for someone else on your team: we create it, just write to soporte@roomdoo.com.