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When you need INE setup

Two typical cases:
  • New property: a property newly onboarded in Roomdoo doesn’t have INE reporting set up yet.
  • Year change: when switching to a new year, some parameters (category, number of beds, staff) may change and the configuration is worth reviewing so monthly reports for the new year are correct.

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Data we need

To set up INE on your property, gather the following before contacting support:
  • Tourism registration number of the property
  • INE category (stars and accommodation type)
  • Available beds (excluding extra beds)
  • Permanent staff (number of employees)
  • Seasonal staff (estimate or historical)
  • Autonomous region and town
These come typically from the tourist register of your autonomous region.

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How to contact support

1

Gather the data

Bring together the six pieces above.
2

Contact support with everything in one message

Send us all the info in one go so we can set it up directly.
3

Wait for confirmation

We let you know when it’s configured so you can generate the monthly report from the usual option.

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Year change: what to review

If your property already had INE set up but you’re changing the year:
  • Category: did your property’s classification change (star rating, recategorisation)?
  • Beds: did you add or remove rooms affecting the total?
  • Staff: employee headcount may have changed
If nothing changed, you don’t need to touch anything — monthly reports for the new year run on last year’s setup. If something changed, contact support before the first report of the year to avoid errors.

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When to contact support

Always. Setup isn’t available from the Roomdoo app.
Don’t treat the first report of the year as a “test” if you’re unsure about the setup. If you upload with old data and need to correct later, retroactive correction can get complicated. Better to confirm with support before sending the first report.