> ## Documentation Index
> Fetch the complete documentation index at: https://docs.roomdoo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to check in a guest in Roomdoo

> Step-by-step guide to checking in a reservation in Roomdoo: verify guests, complete their details and mark the arrival in seconds.

Here's how to check in a guest from Roomdoo:

<iframe width="100%" height="400" src="https://www.youtube.com/embed/p68QXSW7GS0" title="Introducción a Roomdoo" frameBorder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowFullScreen />

And here are the full step-by-step details:

* Open the reservation arriving today, either by reservation number or from the planning.
* Go to the **Reservation → Guests** tab.
* Check that the guest count is correct. To add a guest, click the three dots, increase the number of guests (up to the room's maximum capacity), and save.

<div style={{display: "flex", justifyContent: "center"  }}>
  <img src="https://mintcdn.com/roomdoo/xVfNzwKJoYNduOOs/images/reservas/check-in-roomdoo.webp?fit=max&auto=format&n=xVfNzwKJoYNduOOs&q=85&s=193b2d61d449a39e4a6b5ce63bb7a7d5" alt="Check-in" style={{ maxWidth: "600px", width: "100%" }} width="542" height="431" data-path="images/reservas/check-in-roomdoo.webp" />
</div>

* Click "Start check-in" and then "Begin check-in".
* Pick the customer segmentation that fits best.

<div style={{display: "flex", justifyContent: "center"  }}>
  <img src="https://mintcdn.com/roomdoo/xVfNzwKJoYNduOOs/images/reservas/check-in-roomdoo-2.webp?fit=max&auto=format&n=xVfNzwKJoYNduOOs&q=85&s=9d11ac15f120445ee607ff0fedcbd618" alt="Customer segmentation" style={{ maxWidth: "600px", width: "100%" }} width="424" height="366" data-path="images/reservas/check-in-roomdoo-2.webp" />
</div>

* Next, enter the guest's details. You have several options:

**A. Check-in wizard:** A guided flow that walks you through the fields.

**B. Scan document:** Use the camera to scan the guest's ID — fields autofill from the document.

**C. Find returning guest:** If the guest has stayed before, type their ID number and Roomdoo loads their existing record.

**D. Classic form:** Fill in every field by hand on a single page.

Whichever option you pick (unless the guest is already on file), complete the following fields — you can save them even without finishing the check-in:

* Document-issuing country.
* Document type.
* Document number.
* Full name.
* Date of birth.
* Nationality.
* Contact details (email, phone, etc.).
* Full address.

After filling in each guest's details, click **Mark arrival** to finish the check-in.

<div style={{display: "flex", justifyContent: "center"  }}>
  <img src="https://mintcdn.com/roomdoo/xVfNzwKJoYNduOOs/images/reservas/check-in-roomdoo-3.webp?fit=max&auto=format&n=xVfNzwKJoYNduOOs&q=85&s=f351469b189b437f66c504d40ff2b966" alt="Mark arrival" style={{ maxWidth: "600px", width: "100%" }} width="476" height="309" data-path="images/reservas/check-in-roomdoo-3.webp" />
</div>

When every guest has been checked in, the reservation status becomes *In-house*, marking that all guests are inside.

<div style={{display: "flex", justifyContent: "center"  }}>
  <img src="https://mintcdn.com/roomdoo/xVfNzwKJoYNduOOs/images/reservas/check-in-roomdoo-4.webp?fit=max&auto=format&n=xVfNzwKJoYNduOOs&q=85&s=15a7a5617264f49f97b06c7365b83ba3" alt="In-house status" style={{ maxWidth: "600px", width: "100%" }} width="483" height="353" data-path="images/reservas/check-in-roomdoo-4.webp" />
</div>

Roomdoo also offers **Pre check-in**, sending a link to the guest before arrival so they fill in their own details ahead of time.

To send it, go to the **Reservation** tab, click **Public folio link**, and send it by email.

You can also **do pre check-in for future reservations** by going to the Guests tab → Register pre check-in and following the same steps as a normal check-in. When the guest arrives, since the pre check-in is already done, you just click **Mark arrival**.

<Info>
  See here how to [check out a guest in Roomdoo](/en/reservations/check-out).
</Info>
