> ## Documentation Index
> Fetch the complete documentation index at: https://docs.roomdoo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Bill to an address different from the check-in one

> Set a separate fiscal/billing address for a guest without overwriting the residence address captured at check-in.

A customer's contact record keeps **two addresses that can be different**:

* **Residence address** — the one captured at **check-in** (**General information** tab → *Residence data*).
* **Fiscal / billing address** — the one used on invoices (**Invoicing** tab).

By default they're the same, but you can set a **different billing address without touching the check-in one**.

<Warning>
  Editing the address in **General information** changes the **check-in** address. To bill to a different address, always do it from the **Invoicing** tab, as shown below.
</Warning>

## Set a billing address different from the check-in one

<Steps>
  <Step title="Open the customer's contact record">
    While invoicing, **click on the customer** shown on the invoice to open their record. You can also reach it from the reservation or from the **Contacts** section.
  </Step>

  <Step title="Go to the Invoicing tab">
    In the contact record, open the **Invoicing** tab.
  </Step>

  <Step title="Check the fiscal document">
    Confirm the **Tax document type** and **Tax document number**.
  </Step>

  <Step title="Choose “Use other address”">
    Under **Fiscal address**, select the **Use other address** card (instead of **Use residence address**).
  </Step>

  <Step title="Fill in the billing address">
    Enter **Address**, **Postal code** (picking the code autofills city, state and country), **City**, **Country** and **State**.
  </Step>

  <Step title="Save">
    Click **Save**. The **check-in (residence) address stays untouched** — only the billing address changes, and the invoice picks up the new one.
  </Step>
</Steps>

<Tip>
  This is the correct way to change the address a guest is billed to. Only the fiscal address changes; the residence address from the check-in is kept.
</Tip>

## Good to know

<AccordionGroup>
  <Accordion title="The “Use residence / Use other address” choice doesn't appear">
    It only shows for **Person** contacts that already have a residence address (for example, a guest who has checked in). For **Company** or **Agency** contacts there is a single fiscal address.
  </Accordion>

  <Accordion title="Which address is which">
    Roomdoo tells you on screen: in *General information* you'll read "This address will also be used for invoicing…", and in *Invoicing* "…you can modify it in the Invoicing tab". Residence = check-in; Fiscal = billing.
  </Accordion>

  <Accordion title="The invoice is already issued (VeriFactu)">
    If the invoice is validated and, with VeriFactu active, older than 48 h, issue a **corrective** instead of editing the contact. See [Correct an invoice](/en/invoicing/correct-invoice) and [Modify invoice details](/en/invoicing/modify-invoice-details).
  </Accordion>
</AccordionGroup>